Over the past two decades, self-efficacy has emerged as a major
construct that helps explain and predict variations in employees’
on-the-job performance. As a central component of Bandura’s
(1977) social learning theory, self-efficacy refers to an individual’s
beliefs about his or her abilities to mobilise resources to successfully
execute a specific task within a given context. Bandura
(2001) suggests that social psychologists are beginning to understand
that human agency plays a larger role in human behaviour
than previously thought. Accordingly, if human decisions are based
more on an individual’s perceptions than on rewards and punishments,
as previously considered