A : Hello. The goods arrived on the wrong day.
B : Oh, no. I’m sorry. Would you like us to repair it ?
A : Yes, I want you to repair. And I want to know what happened, why the goods to sent wrong day.
B : I'll find out what happened and let you know
A : I'm afraid you're not responsible for damage in transit.
B : Don't worry, I will sent the goods on today.
A : It's great. Thank you very much.
B : Never mind. It is the fault of the us.