Over control of employees can be damaging to an organization as well. Managers might feel justified in monitoring e-mail and Internet use, as described in the Shoptalk earlier in this chapter, for example, yet employees often resent and feel demeaned by close monitoring that limits their personal freedom and makes them feel as if they are constantly being watched. Excessive control of employees can lead to demotivation, low morale, lack of trust, and even hostility among workers. Managers have to find an appropriate balance, as well as develop and communicate clear policies regarding workplace monitoring. Although oversight and control are important, good organizations also depend on mutual trust and respect among managers and employees.