Recently, many quantitative or qualitative techniques have been
developed to support human resource management (HRM) activities,
including Human Resource Information System (HRIS). More importantly,
HRIS can include Expert System (ES), Decision Support System (DSS),
and Executive Information System (EIS). As DSS and Group Support
System (GSS) are able to facilitate human resources (HR) groups to gauge
users’ opinions, readiness, satisfaction, etc., increase their HRM activity
quality, and generate better group collaborations and decision makings
with current or planned HRIS services. Consequently, GSS can help HR
professionals exploit and make smart use of soft data and act intelligently
in their decision making process. This paper presents an in-depth
discussion on what GSS is and how it works, which may shed some
enlightenments to HR professionals on what grounds GSS can be
integrated as part of HRIS and support HRM.