Frank today launches the HolidayTravelWatch 2016 Holiday Standards Report. In that report, Frank will explain what we as Consumers think about travel and the holiday product and perhaps why we experience those holiday complaints!
Frank is also talking about how to make a successful holiday complaint. As the main 2016 Summer Holiday Season gets underway, UK holidaymakers will on the main have a stress-free break away. However, for a sizeable minority, stress is just one of the many surprises in store for them at their chosen hotel or resort!
Our Annual Travel Survey (key points of which is detailed in our Report), revealed much about our experiences abroad, so for example, we have been told by Consumers that:
1.14% suffered with Flight Delays;