Communication/People skills
Creative and strategic skills
Good negotiation and interpersonal skills
Strong organizational and analytical skills
Good numeracy skills and a knowledge of statistics
A high standard of computer literacy
Problems solving skill with the clients
- Over 2 years in hotel business experience
- A friendly and professional telephone answer
- The ability to adapt to different guests
- Accuracy and attention to detail
- Be able to work unsupervised in a busy environment
- Excellent written and verbal communication skills