2. The hotel must have a unique name and logo look great friendly
3. Target customers
4. Is marketed through an agent to send customers stay
5. A system such as booking a reservation through internet
6. There are facilities to meet the needs of customers, such as security, parking, fitness center, massage spas Thailand karaoke restaurant
7. The service of the hotel staff efficiency standards. The customer experience in mind, pleasing and perfect service
8. Experience with the hotel