Healthcare leaders know about change. The need to adapt – as individuals, as
organizations and as an industry – is obvious. What is less apparent are the
leadership skills that are most important in today’s uncertain and complex
environment.
For decades, US-based healthcare providers, insurance companies, pharmaceutical and device firms
have been operating in a shifting landscape. Advances in technology and new standards of care, new
business models, a growing population and changing demographics have propelled ongoing change in
the healthcare sector. Regulation, access to care, cost pressures and legal and ethical considerations
add to the complexity, as does healthcare reform. In this context, it can be difficult to know if
organizations have the leadership talent they need to set direction, create alignment and
gain commitment among employees, partners and stakeholders as they seek to provide safe, highquality
patient care.
To help our healthcare clients better understand and focus the development of leaders, CCL analyzed
leadership effectiveness data from nearly 35,000 people working in the field.
This report shares the details of the study, introduces CCL’s healthcare leadership framework and
offers strategies for developing leaders.
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