Alice Linnes: I'm afraid I can't agree with you. I think rural customers want to feel as important as our customers living in cities. I suggest we give our rural sales teams more help with advanced customer
Donald Peters: Excuse me, I didn't catch that. Could you repeat that, please?
Alice Linnes: I just stated that we need to give our rural sales teams better customer information reporting.
John Ruting: I don't quite follow you. What exactly do you mean?
Alice Linnes: Well, we provide our city sales staff with database information on all of our larger clients. We should be providing the same sort of knowledge on our rural customers to our sales staff there.
Jack Peterson: Would you like to add anything, Jennifer?
Jennifer Miles: I must admit I never thought about rural sales that way before. I have to agree with Alice.
Jack Peterson: Well, let me begin with this Power Point presentation (Jack presents his report).
Jack Peterson: As you can see, we are developing new methods to reach out to our rural customers.
John Ruting: I suggest we break up into groups and discuss the ideas we've seen presented.
Finishing the Meeting
Meeting Chairman: Unfortunately, we're running short of time. We'll have to leave that to another time.
Jack Peterson: Before we close, let me just summarize the main points:
Rural customers need special help to feel more valued.
Our sales teams need more accurate information on our customers.
A survey will be completed to collect data on spending habits in these areas.
The results of this survey will be delivered to our sales teaMs
We are considering specific data mining procedures to help deepen our understanding.
Meeting Chairman: Thank you very much Jack. Right, it looks as though we've covered the main items Is there any other business?
Donald Peters: Can we fix the next meeting, please?
Meeting Chairman: Good idea Donald. How does Friday in two weeks time sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for everyone? Excellent. I'd like to thank Jack for coming to our meeting today. The meeting is closed.