A number of weaknesses of small businesses operators in Indonesia have been identified. The most significant weaknesses, according to the Department of Trade and Industry (2002), include lack in (i) aggressiveness and capability in accessing market, and (ii) use of information technology in developing small businesses. In relation to these weaknesses, encouraging small business operators and/or owners to utilize information technology to support their business is relatively difficult. There are three main problems in encouraging small business operators to use information technology. These include perception that information technology is expensive and, therefore, it could not be afforded by small business operators; limited technological resources and lack in information technology infrastructure; and both quantity and quality of human resources.