To,
The Registrar
Consumer Court
SIR/ Madam,
I had sent 2 parcels on 07 of July 2012, one was for Eatable and other was shoes shirts and short.One parcel reached chennai on 12th july that was eatable parcel but the one in which there were shoes and other things got lost as said by the Owner of DTDC in satara road pune branch. I want to know how can one parcel reach and the other can get lost when all the details were same i mean the Address and contact number and packing was same for both parcel.
The DTDC Courier number is D09939755. I want the License for the DTDC Courrier for Satara road branch to be taken away as this was the First time i had Sent the Couurier thru this company which gave such a horrible Experinence. They Lost my package and also when we call their Branch they are very rude and also the Person who ows the DTDC Branch whose name is sandeep desai and the Representative who is Rupali bondarde are very rude, I had called 10 times to track my order but they never called me back even after when they promised to call back. I have send a Complain Mail on css.chennai.@dtdc.com and css.pune.@dtdc.com .Their Customer Service number which is 02033004444 never gets connected and always gets Disconnected. DTDC Courier is terrific company and should be closed as the Service given by then is Pathetic. The Name itself Says," DTDC Delivering Value" should be changed to "DTDC Delivering Pathetic Service".
I Want consumer court to take all the Complaints for DTDC in a Serious mode and resolve it ASAP.
You can mail me on mas_m@rediffmail.com to reach me.
Regards,
M Malladi.