Results based management in the Public Sector. The Office of the Public Sector
Development Commission was established in 2003 to formulate department level performanceoriented
reforms across the public sector. The government implemented a Performance
Management and Quality Assurance (PMQA) system involving balanced score cards along with
key performance indicators for all government agencies at the central government level. At the
local level, a Local Quality Management system was designed and implemented for LAOs. The
Government was also required to issue a Government Policy Statement and prepare a 4-year
Government Administrative Plan (GAP), which is converted into 4-year operational plans as well
as an annual operating plan by each ministry and province. Provinces are also required to prepare
a Provincial Development Strategy and 3-year local development plans. All these plans have key
performance indicators and feed into the annual budget prepared by the Bureau of the Budget.
This planning process has been in working since 2003, when it was introduced in parallel to
the existing 5-year National Economic and Social Development Plan prepared by the NESDB