The first step in producing the PSR is identifying the various
types of score users who will receive score reports. For a driver’s
license test, for example, one score user is clearly the state motor
vehicle agency and another is the aspiring driver. The next task is to
decide what information to include in the score reports for the test
to meet its purpose for each intended group of score users. For
example, the state motor vehicle agency would certainly want a
pass/fail score for each test taker. The aspiring drivers who pass
may desire no other information. Those who fail, however, would
want to know why they failed so they could strive to improve the
knowledge and skills shown to be insufficient, thereby increasing
their chances of passing a retest. The cause(s) of the failure, as
reported in subscores, would require that additional claims be
made, which would, in turn, require that additional evidence be
provided by the test. ECD makes very clear that increasing the
number of reported scores requires enhancing the test to provide
the evidence necessary to support the additional scores. Designing
the score reports for various score users early in the test
development process is a good strategy to help clarify the claims to
be made about test takers and to help specify the information that
must be provided by the test to support the claims.