Procedure: (for owned hotels in Thailand, the reference to Credit Manager means Centralized Credit)
1. DOS/Catering Manager shall prepare all requests for credit facilities which must be directed to the credit manager for due processing. when an application for credit is received, the local Credit List must be referred so as to determine whether the client has already been issued with credit facilities by the Corporate Office in Bangkok, Thailand.
IF the client has repeat business with other Dusit International properties and has had a satisfactory payment history with them, only a limited credit check will be required before credit privileges are granted.
The credit check should consist of verifying the client's payment history with other hotels. The Client should complete the Credit Application Form and submit this and supporting information to the Credit Manager/Officer for processing.
If a new client requests for credit facilities at the Hotel, a full credit check will be necessary. The Sales Department/Catering Sales should send a credit Application Form to the client. The Client should complete the credit Application Form and submit this and supporting information directly to the Sales Department/Catering Sales for comment before forwarding this to the Credit Manager / officer for processing.
2. All Credit Applications form must be submitted to the credit Manager/Officer/Assigned person at least fourteen (14) working days prior to the date when credit is required.
3. Applications relating to catering functions and seminars must be accompanied by an estimate of charges which is to be provided by the catering and Banquet Department / Catering Sales.
Individual Credit Application forms must be used for each catering function if permanent credit has not been previously authorized. Accordingly, each function will be individually assessed to determine whether credit shall be extended.