This research takes data from XYZ. The data is performance of poultry supply chain and continued to measure
with SCOR, Snorm DeBoer, AHP and Cause Effect diagram.
Paul (2014) stated SCOR is method created by supply chain council in order to provide self-assessment and
activities comparison of supply chain performances. There are 5 elements namely plan, source, make, deliver and
return. There are also customer facing metrics and internal metrics. Customer metrics comprise of responsibility,
responsiveness and flexibility. Meanwhile internal metrics comprise of cost and asset
Vanany (2006) stated Snorm DeBoer to compare each KPI (Key Performance Index) measurement. Normalization
process used which each KPI has a range between 0 – 100 . The following equations are below
1. For smaller equation. It means that the smaller score the better result