Hi Ariya
Thank you for your inquiry about your order.
Your order was dispatched from our Sheffield Warehouse on 8.10.16
The normal delivery time for international packages is up to 14 days from the dispatch date. The package will be delivered to you by your local postal service.
We have been informed that parcels are taking longer due to extra screening at customs
There is no tracking for your order. However, If you have not received the package by 28.10.16 then please reply to this email to let us know and we will instruct the Postal Service to investigate further.
Please let me know if I can help you with anything else.