Established recruiting/hiring guideline delineating all elements of the selection process to include: (1) recruiting contractual agreements; (2) Job descriptions for posting;(3) CV/resume review; (4) Phone and face-to-face interviewing techniques; (5) Knowledge and skill testing/evaluation;(6) Background investigations, references; (7)Drug testing and fitness for work assessment; (8) Marketing-based salary review; (9) Offer letters; (10) Approving authorities; (11) Rating criteria and (12) Consensus techniques among selection team members.