‘Looking’ referred to the exploratory phase, in which participants were asked to tell their stories about living with asthma.
‘Thinking’ was stimulated when the interviewer asked them to reflect on their story: ‘What is happening here?’ and ‘Why are things as they are?’
The ‘acting’ phase occurred when participants were asked to think about aspects of their asthma self-management that they would like to change or share with others. Most of the one-to-one interviews lasted 1 hour, and all were tape-recorded and transcribed verbatim