In organizational learning, Hibbard and Carrilo (1998) suggest, suitable organizational cultures and environments are critical factors for an organization to implement KM. The essence of culture is the values, beliefs, and assumptions that, over time, become shared and taken for granted through a continuous, collaborative learning and influencing process (Schein, 1999). Hence, the organizational supportive culture as an integrated system of ideologies, values, and beliefs that provide behavioral norms for KM activities (Janz & Prasarnphanich, 2003). Marquardt (1996) and Watkins and Marsick (1993) suggest that, in the process of organizational learning, the supportive culture can help members in the organization to acquire information, distribute and share their learning experiences, and provide rewards and recognition for the members of the organization, while promoting continuous learning and improvement. In summary, if the organizational culture possesses a supportive environment for knowledge exchange and accessibility, then organizational KM activities will be more effective (Jane & Prasarnphanich, 2003).