As one derfinition has it, work life benefits are programs
"used by employers to increase productivity and commitment by removing certain barriers that make it hard for people to strike a balance between their work and personal lives. Examples are nonsalary incentives such as flexible work arrangerments, tuition assistance, and paid time off education and commumity service.
In managing for motivation, the subject of this chapter, you need to be thinking about employees not as "human capital" or "capital assets" but as people who are investors : they are investing their time, energy, and intelligence - thier lives - in your organization, for which they deserve a return that makes sense to them.