Attention to caregivers’ needs confronts preventers
and concerners with the boundaries of their competen-
cies. Preventers avoid this confrontation by reducing
their involvement, while concerners try to increase their
competency or they make specific referrals.
Unlike the studies of [27–31] our study did not address
the factors that determine whether MHNs are supportive
or non-supportive. We found all three prototypes in the
two organizations, across the different age groups and
among nurses with greater or less experience or different
functions. Neither of the organizations had an explicit
family policy.
Strengths and li