WFI has experienced a significant shift in its program work as a result of this work on management systems. Ms. Alston-Kearney notes: “Initially all of our programs were operating separately; they were all doing their own thing. Yet, one of the basic premises of our work is that WFI works with the whole family. This is one of the values that emerged in our strategic planning. We needed to model that commitment internally and influence collaborators and external systems to do the same, i.e., see the family as a whole unit. But we were moving toward fragmented services.