Explain the Ritz-Carlton philosophy of selecting employees to build their capabilities for proficient strategy execution. How did the Ritz-Carlton get the "right kind" of employees? What attributes were required to work at the hotels?
Explain the Ritz-Carlton philosophy of selecting employees to build their capabilities for proficient strategy execution. How did the Ritz-Carlton get the "right kind" of employees? What attributes were required to work at the hotels?