The traditional AHP method as applied in the area of maintenance tries to answer
questions such as: What information should be relevant to make decisions regarding
the maintenance or the post-sales service? How to select a policy for maintenance or
warranty assistances in order to improve the profit and the image of the company?
This paper adds the possibility to track, over time and on a common scale, those
variables (alternatives) becoming more relevant to the business when strategy is
changing dynamically according to emerging market needs. This can add value to
managers by identifying trends of issues becoming critical to the business, and can
foster more proactive business behaviour