On the other hand, failure factors such as poor support of top management minimal support from the vendors after implementation are important.
The benefit derived in this study is not industry based, though able to cover diversity of insights to
achieve higher product. Evaluation of ERP running in developed and developing countries have
different experiences, and success and failure factors are approximately dissimilar according to firm
size and available resources.
Developing countries have been penetrated by systems from developed countries. Adaption of culture
in ERP system is highly beneficial and reduces failure factors, in addition, the success factors are
expanding further. SMEs in developing countries like Malaysia have benefited but faced limitation
together with concerns to coordinate and adapt system in arduous implementation process.