Dear Nam,
We receive a NCR issue from Pulandian plant regarding contamination of foreign material (wood chips) in Nolo shipment. Kindly refer to the attachment above.
Kindly inform factory to conduct immediate action of 100% check on their ex-stock before shipping out and rectify this problem with urgency.
With this email notice, the factory is required to take the following actions:
1. Acknowledge receipt of the CAR
2. Take immediate containment action to avoid recurring problem in all subsequent shipments
3. Take corrective action to prevent recurrence and submit CAP within 30 days from the date of the CAR.