Technologically most advanced sector in the
tourism field
Growing importance due to the tendency to long
haul tourism
Between 1980 and 1992 scheduled traffic grew by
92%, and the capacity by 94% with falling prices (due
to deregulation, growing capacities, increased
competition)
Use advanced Yield Management methods
In the USA the number of rates increased from
400.000 to 7 Mn in the seventies
Airlines were among the first companies creating
worldwide electronic networks (SITA)
For selling and distribution, for internal management
and operations