Conflict is a necessary and useful part of organizational life. It is inevitable and an integral
part of the process of change. Indeed, it is an aid to cooperation, not an obstacle. There are two
sides to conflict, one is destructive and unhealthy and the other has a problem-solving base
where those involved are willing to sublimate personality differences, to listen to others’ views
and to be open and candid to each other, to be supportive and helpful whereas the former defeats
cooperation.