Dear Customer,
1-Your order was shipped via Airmail on 2014-1-26. The reference number is LTJS9913289703. We are sorry but the numbers are just serial numbers while can’t be used to track online since it is the most economical shipping method.
2-I am keenly aware of your uncomfortable feeling about this, but could you please wait for another 12 days?
Please kindly note that the whole world Airmail Service are affected by the increasing strict flight regulations on battery, so no matter whether your package contains the battery or not, ALL Airmail packages will be delayed recently. We sincerely apologize for the delay while we're unable to control it. Our carrier company is working on it and they would deliver the package to you in THREE WEEKS.
If you don't receive it by 3-6,please get back to us then and we will follow up your case until it get solved afterwards ,we could arrange a refund for you.
3-We apologize for the long wait, and we want to offer you a 5 US dollar coupon as a compensation, you could use it in your next order before 2014/05/09.
Note: You can use this coupon in the condition that the value of all products (not contain shipping cost) exceeds $ 50, and this 5 dollars does not include shipping fee.
Coupon No. e9b2693e49
Thank you for your patience and understanding in advance. Please feel free to contact us if you have any further questions.
Sincerely,
Della
MiniInTheBox Customer Service