Abstract This study aimed to qualitatively explore the relationship between young people
and mobile phones, with a specific focus on problematic use. Five focus groups were
undertaken, comprising 45 participants aged 13 to 18. Focus groups were audio recorded
and transcribed verbatim. The data were thematically analysed using a general inductive
approach. The analysis revealed five main themes, relating to the practicality of using a mobile
phone, socialisation via mobile phones, harm caused by use of mobile phone technology, and
the development of attachment and addiction to a mobile phone. The findings suggested that
young people recognise problematic behaviour in relation to mobile phone use, and note that
such behaviour is linked to physical, social and psychological consequences. This study
provides a platform for further inquiry into the subject of problematic mobile phone use.