While we suspected that there was a great deal of dissatisfaction with the 4Ps framework it was more difficult to assess how well Booms and Bitner′s framework was accepted as a general framework for marketing as we were not aware of any research that has been conducted in this area. In order to gauge the acceptance of the 7Ps framework, respondents were asked to rate the relevance of the 7Ps mix variables for a list of marketing situations. This allowed us to gauge not only the acceptance of the 7Ps framework but also how well the new variables of participants, process and physical evidence were accepted. An examination of Table IV and Table V show that all of the 7Ps variables were regarded as having at least some relevance for all types of marketing, including introductory and consumer marketing, where one might have expected stronger adherence to the 4Ps framework. However, as might be expected, there is a difference in emphasis in the usage of the mix variables for different types of marketing. For example, there is strong emphasis on the traditional 4Ps in consumer marketing and less emphasis on other mix variables. Similarly, participants and process receive more emphasis in services marketing than they do in other types of marketing. Note that for industrial marketing Table V provides strong support for our contention that the 7Ps should be used as a general framework.