While satisfaction has a significant effect on repurchase intentions, supporting
H2b, the effect of value on repurchase intentions was not significant (H1b).
However, looking at the bi-variate relationship between value and Intentions
(Table II) shows that there is a significant correlation between them (r = 0.74, t
= 18.06), indicating that the effect of value is mediated through satisfaction. To
demonstrate that satisfaction completely mediates the effect of value on
Intentions it is necessary to show that value has a significant direct path to
intentions through satisfaction, and then this relationship becomes
non-significant when the mediating variable (satisfaction) is placed in the
model. Thus, the effect of value on intentions is completely mediated by
satisfaction.