First of all, please accept my apology my team will send to you tomorrow. In the weekly operation meeting today also raise this issue to discussion.
I agreed as you request LF to commit the deadline to receiving within 1 day after product arrive at DC. I will add in KPI one more measure.
In case any problem to make LF delay receiving return LF will inform to you case by case. (attach file is meeting this topic today)
May I confirm for 1 case from you ;- in case the actual reject / return not match with the document LF may not know CD reference, Then admin can be receive without CD reference krub?