Sorry, for this case I have to reply for P’Pae because the customer waiting wear for when we will returning the product back to her, in this case I already monitor with customer and operation Between as conversation the customer accept to repair and also our agents informed to customer we have to charge for repairing . Are as your question?
Does she correct? or our call center correct ---- Call center is correctly to informed for charged minimum 1000 THB, But after we repair it the customer’s change her mind to cancelled for repair.