Second selected lesson about learning from accidents
Beyond reporting, selecting signals about potential accidents
relies on cognitive processes involving different
strategies including ‘making patterns’, ‘drawing connections’,
‘recognising novelty’ and ‘sensing discrepancy’. One
should not underestimate the level of expertise required
for this task, including often unacknowledged subtle creative
and constructive features such as intuition and imagination
as well as social skills. This helps to provide a
more accurate view of the process of learning from accidents
than formal presentations often do.