A note from the Blood Service Chief Executive and the Chair
To everyone who has been impacted
Thank you for taking the time to come to this website to find out more information about this situation.
We are deeply disappointed this could happen. We take full responsibility for this mistake and apologise unreservedly.
We would like to assure you we are doing everything in our power to not only right this but to prevent it from happening again.
We know people will have a lot of questions and we’ve established this dedicated page to provide you with the information we have regarding the situation, answers to any frequently asked questions and outline the avenues that are available to you if you would like further support or information.
Once again we would like to sincerely apologise for what has happened and we appreciate your continued support by donating blood.
Sincerely,
Jim Birch
Chair
Shelly Park
Chief Executive