• Extend the warmest welcome to tenant/customer/visitor
• Receive, screen and transfer incoming call to appropriate department/person
• Try to be as One Stop Service if possible
• Receive official request through the requisition form provided and pass to concerned party
• Excuse that the front counter is being serviced during office hours
• Manage reception area and meeting room (booking, scheduling and area’s cleanliness)
• Provide general information of the development including rule and regulation to tenant/customer/visitor
• Manage car parking stamp for tenant/customer/visitor in accordance with the building’s rule
• To immediately report the Major Incident to CSM and related party
• Assist helpdesk officer on receiving call, work order and complaint
• Coordinate and follow up with related department and feed back to tenant/customer
• To co-ordinate with all department to achieve maximum effectively
• To distribute incoming mails to addressed person/department and keep record
• To visit tenants whenever possible
• Update data & Reporting about the tenant, visitors and contractor
• Prepare necessary reports