General Duties:
Cooperate with front office and other department concerned, to prepares a housekeeping status current report of each rooms and any discrepancies are brought to the attention of the front office. Release the rooms for sell.
Specific Duties:
1. Distributed the floor keys card according key control procedures.
2. Prepares daily report of each room’s status, late check-outs and early check- ins.
3. Prepares rooming lists and times for arriving groups
4. Control guest supply and amenities.
5. Create a good working relationship with the front office.
6. In log any calls and details and inform each other of changes in a room’s status
7. Purchases control for chemical and cleaning equipment.
8. Perpetual inventory of all cleaning supplies is often used in conjunction with the par stock system.
9. Housekeeping Clerks will be posted the total price of mini bar and guest laundry which guest have consumed in each day.
10. To record all the detail from mini bar bills in the summary of refreshments sheet after sent all the bills to cashier and finished checking the mini bars on her hand
11. To completed summary sheets and the rest of the bills from each floors and calculate the daily revenue.
12. Housekeeping clerks must understand how to communicate with the guest. If there is a language barrier.
13. Handles the lost & found items accordingly hotel policy.
14. Any special project to be assigned by Exec. Housekeeper.