1.4.3 Miles’ dimension of organizational health:
Miles enlisted ten important properties of a healthy organization. He postulated that healthy organizations are characterized by goal focus, communication adequacy, power equalization, resource utilization, cohesiveness, morale, innovativeness, autonomy, adaptation, and effective problem solving.
The ten properties can be grouped into three themes: The first three aspects reflect the task needs of a social system; the second set of properties describes its maintenance needs; and the final group of characteristics is the growth and development needs. A healthy organization needs to have the ability to perform the job at hand, maintain and retain its members and have the capacity to deal with challenges and evolve in the future. A brief summary of the properties are given below in the table 1.1.