We understand that a complete transformation to a new digital business model is not realistic for many banks. They have too much institutional heritage and momentum tied to their existing
model, and in many cases they may lack the investment capital and risk-tolerance required. However, doing nothing as the market undergoes such radical shifts means that this segment will lose market share and experience a continued slowdown in revenue growth. In addition, they will find themselves competing against a wave of new upstart competitors, which will have a built-in financial competitive advantage in the form of lower operational costs.