am sorry that....
I didn't know that the shuttle service isn't available if I booked a tee-time through the agency.
And It would be much better, if I knew the shuttle service can be offered to only the guests who reserved it through hotel.
Last year, I fortunately chanced to book my tee-time through InterContinental hotel and they arranged the shuttle bus.
Until now, I haven't know that the service cannot be available according to the booking method(way). J
I think it's my mistake and it's not the responsibility of my agency, because I have not found out the policy in advance.
Anyway, I think I have to get a taxi at my hotel by myself. And I will keep the policy in mind next time.:)
I feel really happy to play a golf in Banyan again, even though the shuttle service is not available for me.
Thank you for your kind replies sincerely.