Privacy Policy
Last Update: February 2015
At Sony, we believe you have a right to know what type of information we may collect when you interact with us and our practices with respect to that information. The guidelines contained herein apply only to information collected by or for Sony Creative Software Inc. ("SCS"). This includes, among other things, websites operated by or for SCS ("Sites"). Websites which are linked to/from these Sites (including websites of other Sony affiliated companies, e.g., Sony Electronics Inc., Sony Music Entertainment, Sony Pictures Entertainment, Sony Computer Entertainment America) and via banner ads may have different policies; therefore, please review the privacy policy notices on those websites for details.
While SCS does not generally require that you provide us with personally identifiable information (for example, in order to visit and use the SCS Sites), please note that in order to participate in some activities, it will be necessary for you to provide such information. If you choose not to provide it for those activities, you may not be able to participate in them.
Notice to California Residents. Your California Privacy Rights:
California resident, you have the right to receive: a) information identifying any third party company(ies) to whom SCS may have disclosed, within the previous calendar year, personal information pertaining to you and your family for that company's direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information, please send us a message.
Collection of Information:
SCS may ask you to provide Personal Information, meaning individually identifiable information, such as your email address, name, mailing address, telephone number, social security number, credit card number, or persistent identifier (such as a customer number held in a cookie) which is associated with individually identifiable information, to, among other things, enable you to participate in contests, chat rooms, on bulletin boards, to obtain product or service support, to fill out a registration, to download certain software or to order products and services. SCS may combine the information you provide with other information we may collect from you or your devices or from third parties so that we can more effectively tailor our Sites, services and offerings to you.
SCS will not share the Personal Information you provide with any other parties, except (a) to other Sony "Affiliates" (i.e., (i) Sony Corporation, (ii) any company of which 50% or more of its outstanding shares are owned by Sony Corporation, directly or indirectly, and (iii) any company with the name "SONY" as a part of its trade name) who may want to contact you about products, services or other offerings that may be of interest to you (SCS and such Affiliates being collectively referred to as "Sony"), (b) with your consent (see below), (c) as may be required by law or court order, (d) to persons or companies SCS engages to carry out or provide support for our products and services or for the operation of our Sites or our business (in connection with joint marketing arrangements, co-branded relationships, or otherwise), or (e) to appropriate third parties, including law enforcement or other government agencies, in connection with a criminal investigation, fraud prevention, or other legal action or if SCS reasonably believes it is necessary to do so to protect SCS, its customers, or the public. SCS may also provide data from transactions that it believes to be fraudulent to third parties that provide fraud prevention services to SCS and other merchants.
Co-Branded Sites. When you visit or use a part of any website that is co-branded (i.e., including both Sony and non-Sony branding) or that is a part of a joint promotion involving SCS and one or more third parties (each a "Co-Branded Party"), you are providing and consenting to provide and are transmitting the Personal Information and other information collected, provided or obtained to SCS and to each of the Co-Branded Parties involved, without any other notice or further consent. Please note that we do not control any Co-Branded Parties' use or treatment of information you provide to them and you should consult each of their privacy policies or any separate Co-Branded privacy policy posted on or linked from the Co-Branded Site to determine your rights with respect to their use and treatment of your information. You will need to communicate with us and each Co-Branded Party directly, as applicable, if you decide you no longer wish to receive communications or if you wish to change any information you have supplied.
Unless you instruct us otherwise, SCS may contact you to provide information about products, services, promotions, contests, or other activities or offerings that may be of interest to you. You can instruct us whether or not you wish to receive such information by checking or unchecking the box indicating your preference, as applicable, at the place where your information is collected. In addition, with each commercial email you receive from SCS or any of its business units, you will be given the opportunity to indicate if you do not wish to receive future commercial emails from SCS or the SCS business unit which sent it to you.
To adjust your preferences related to Sony Creative Software products, click here.
With your consent, SCS may share your Personal Information with third parties outside of the Sony group of companies who may want to contact you about products, services or other offerings that may be of interest to you. SCS will seek to obtain your consent at the place where the information is collected either by an "opt-out" or "opt-in" method, or by other means (such as an email request). Each of these companies may have their own privacy policies. We do not control and are not responsible for these other parties, their privacy policies or their use or treatment of your Personal Information or other information. We and our Affiliates make no representation regarding how any third parties use, manage, store, treat or maintain your Personal Information or other information and you should therefore carefully review all such third parties' privacy policies. If you consent to receiving communications from any of these third parties, you will need to communicate with them directly if you later decide that you no longer wish to receive their communications. If you wish to withdraw your consent from any further sharing of your Personal Information with non-affiliated third parties for marketing purposes you may do so by clicking on the link provided above and providing the requested information.
For instructions on how to request changes to the Personal Information you have provided to SCS, please send us a message, or write to us at:
Privacy Office
Sony Creative Software
8215 Greenway Blvd
Suite 400
Middleton, WI 53562
System Information. We may collect your computers', network enabled devices', systems' and/or networks' IP addresses and message information for system administration, record keeping, capacity planning, volume and other operational reasons, as well as for advertising and royalty reporting as necessary in the conduct of our business. When you use our services, our systems may record this information, which may be stored with your registration, order or other information you provide to us. This may allow us, among other things, to determine which other websites linked you to us.
We collect and maintain Personal Information and/or other information about visitors to our Sites, devices and users of devices that access or use our services and Sites, as well as anyone who sends us information or communications, and recipients of our communications. Much of this information we may gather directly by asking (e.g., hobbies, interests, purchasing habits, music preferences, difficulties in using a particular feature), but we also use technology to collect anonymous information, for example, regarding the content you view through our Sites, products and services and the devices you use to connect to them. We use such information to, among other things, enhance and customize our Sites and services and the advertising and promotions we make available to attempt to create a better experience. We also aggregate information (meaning it does not identify any individual) to analyze trends and statistics to improve your online experiences, our Sites, services, and customer support. If you visit or use the Sites or have registered or provided us with Personal Information about yourself, it is likely that "cookies" allow us to identify you and associate you with your registration, your devices, your applicable Account, user name or ID, information and preferences. For a description of how we use "cookies" see the section below entitled "Cookies."
Device ID. Some of the applications used in connection with our products and services generate a device identification ("ID") value during installation or use. This is a number that serves to identify your computer or other device (e.g., for licensing purposes), and which contains no specific information about you, your device, or any files or other data on your system. Among other things, these ID values serve as an effective way to combat software piracy.
Cookies. When you visit any of our Sites, advertisements appearing thereon, use one or more of our services, or receive emails from SCS, we may use technology commonly referred to as a "cookie" which stores small bits of data on your computer. While actual "cookie" technology is currently among the most common, we may use a wide variety of technological tools, means and mechanisms (e.g., XML technology, clickstream data, etc.) to help us to customize your experience to better match your interests and preferences and otherwise improve and enhance the services we provide. We will u