Preempting enterprise resource planning (ERP) project failure could well become the Holy Grail for organizations seeking to improve their technology infrastructure, organizational efficiency, and competitiveness.
If you work in the business world, you have likely heard of or experienced horror stories with enterprise software implementations that range from daily headaches to loss of business. But the fact is that most organizations do not anticipate project failure. Instead, they plan for success, governed by budget, next step deliverables, executive expectations, and go‐live deadlines. Heads‐down to the task at hand, the project manager and team have little visibility and less control over potential risks within the ERP project – until it’s too late.
The business of preempting project failure begins with understanding that there is a preventative approach that can provide planned project assurance at critical points in the project’s evolution. It begins with clear understanding of expectations – from the executives, to the business and IT management, to the software vendors and end users.
Why? Because clarity in expectations translates to clarity in both system requirements and business analysis. Consider these key findings from the report, The Impact of Business Requirements on the Success of Technology Projects from IAG Consulting