tier1 : personal effectiveness competencies
1. interpersonal skills : Demonstrating the ability to work effectively with others.
* interact professionally and perspectives with supervisors and coworkers.
* work effectively with people who have divers personalities and backgrounds.
* respect the opinions,perpectives,customs,contributions,and individual
differences of others
* use appropriate strategies and solutions for dealing with conflicts and differences to maintain a smooth workflow.
* be flexible and open-minded when dealing with a wide range of people.
* listen to and consider other'viewpoints.
2. Integrity : displaying accepted social and work behaviors.
* treat others with honesty , fainess , and respect.
* comply with ethical standards for your field.
* take responsibility for accomplishing work goals within accepted timeframes.
* accept responsibility for one's decisions and actions.
* perform quality work.
3. professionalism : maintaining a socially acceptable demoeanor.
* demonstrate self-control by maintaining composure and dealing clamly with stressful situations.
* accept criticism and attempt to learn from mistake.
*demonstrate a positive attitude towarks work.
* follow rules and standards of dress.
* follow rules and standards of personal hygiene.
* refrain from substance abuse.
4. initiative : demonstrating a willingness to work.
* take initiative in seeking out new responsibilities and work challenges.
* pursue work with energy,drive,and effort to accomplish tasks.
* persist at a task until completion,despite interruptions,obstacles, or setbacks.
* establish and maintain personally challenging , but realistic work goals.
* Strive to exceed standards and expectations.
5. dependability & reliability : displaying responsible behaviors at work.
* behave consistenly , predictably , and reliably.
* fulfill obligations , complete assignment and meet deadlines.
* follow written and verbal direction.
* comply with organizational reles , policies , and procedures.
6. lifelong learning : displaying a willingness to learn and apply new knowledge and skills.
*demonstrate an interrest in personal and professional lifelong learning and development.
* treat unexpected circumstances as opportunities ti learn and adopt new techniques.
* seek feedback,and modify behavior for improvement.
* broaden knowledge and skills through job shadowing and continuing education.
* use newly learned knowledge and skills to complete specific tasks and improve work processes.
* take charge of personal career development by identifying personal interests and career pathways.
* seek and maintain membership in professional associations.
* read technical publication to stay abreast of new developments in the industry.
* maintain certifications and continuing education credits.