4 Gap details
1. Backdated Promotion – Recalculation of benefits from effective date – DMS
Reference :
The Gap has no reference in the Appendix A or ISP Report but discussed during the Discovery Workshop Session on Channel & Sales.
Original Requirement :
This is a New Requirement.
Current Understanding :
Backdated promotion: If an agent is promoted effective back date then all future computation of Compensations will get right period of service for agent.
Claw back: Due to various alterations on policy like free look cancellation, premium reversals due to check bounce etc., the production credits (KPIs) on premium reversals are posted in current month impacting the calculation of overrides and compensations of current month/quarter.
Revised Solution (if applicable) :
• Currently the system does not compute re-computation of the backdated transactions. SymbioSys DMS will have to be customize to do the following:
• Posting the transaction backdated. Identifying the KPI impacted (Complex Process)
• Re-compute KPI and post in the respective date. maintain audit for the same(Complex Process)
• Identifying the leaders. (Medium Process)
• Identifying Group KPI impacted for Leaders.(Complex Process)
• Re-compute KPI and post in respective month. KPIs (production credit) need to be recomputed with new designation and change in hierarchy.(Complex Process)
• Identifying Overrides / Compensation and Incentives impacted.(Medium Process)
• re-compute the calculation and post in Respective Month.(Complex Process)
• Calculating the difference of Overrides / Compensation and Incentives with respect to previously computed results and post the difference.(Medium Process)
• Provide configuration to user to flag if approval is required before posting the difference. Provide configuration to user if KPI, Group KPI, Overrides, Incentive should be re-compute or not (Complex Screen).
• Provide approval screen with details of) re-computation and old computation, if approval is required.(Medium Screen)
• The understanding of recalculation has been articulated which has been agreed with TLI.
• Enquiry screen related change where re-computation need to be highlighted. (Medium Screen)
Original Estimation :
Since this is a new requirement, it was not originally estimated
Effort Estimation :
150 to 160 person days of development effort
• Process - 3 (Medium – 8 MD per process), 5(Complex 13.5 MD per process)
• Screen - 2(Medium – 15 MD per screen), 1(Complex – 22 MD per screen)