It is true that the concept of an intelligent administration coincides with the
political and philosophical concept of “open governance”.
Open governance in fact is the third phase of a new approach the
government took over as a result of trying to adapt with new technology. One
of the best connoisseurs of the society of communicative means Manuel Castells
says that «Internet decides via communication in a public Agora by selecting
people without any distinction to give voice to their worries and share their
hopes. Controlling the masses through such a public Agora is perhaps the most
important issue of the policy created by the development of the Net» (Castells,
2009, 178).
What did such a development of the technology of communication bring?
Regarding the technology the results show that undoubtedly it brought the
need of establishing of new rapports between the citizen and services offered.
On the other hand, it brought the need to find and adapt the best forms of
possibilities offered by technology to reach stability and development of the
public administration itself. Internet networks have transformed their users not
merely as consumers but as information producers. In fact through Internet the