Figures 7.2-1–7.2-3 provide a summary of results from the
4S for students on several key satisfaction factors. The 4S
uses a 6-point scale, with 6 being the highest level of satisfaction.
Comparisons are to the 4S national top 10% level
and to NCON’s top competitor. (Additional comparative data
are available on-site.) Performance projections in these and
other figures are marked with an asterisk.