Creating an organizational culture where people
embrace their accountability toward one another and
toward the organization should occupy center stage in any
effort to create successful organizational change. Without
accountability, the change process breaks down quickly.
When it does, people externalize the need to change, resist
initiatives designed to move them forward and even sabotage
efforts to transform the organization. With accountability,
people at every level of the organization embrace
their role in facilitating the change and demonstrate the
ownership needed for making true progress, both for
themselves and their organization.