This article is based on a master thesis conducted at Consafe Logistics during the spring of 2014.
The purpose was to develop a performance measurement system (PMS) for warehouse activities
based on the Supply Chain Operations Reference (SCOR) model. Apart from an extensive
literature review about performance measurement, warehouse management, and the SCOR
model the source of information for this study were interviews with five different companies and
a survey to all of Consafe Logistics’s customers with a warehouse management system (WMS).