Dear Loic Mentha
I would like to let you know that !!
Since we work with Novolux Group above 15 years, we never work without permission from them
And this time I already asked khun Nopphadon to cleaning the strainer and we will help, for increase the pressure of the water pump.
But I did not inform you, so next time I will inform you too, I will say very sorry for this problem and mishap
Please see our report as attached file
Best Regards,
PHAISARN